CIAMA
English
Marketplace management · Brands, online retailers and distributors
A missing offer, stock to publish, a margin to understand: CIAMA connects offers, orders and product data to help you act on your existing business and prepare what comes next.
Marketplace operators and technology platforms: supported accounts, countries and operations are confirmed for each connection. Connections depend on scope or require an integration assessment. No official partnership is claimed.
View connections and availabilityStart with your business
Your existing channels
Offers and orders are spread across your seller accounts. CIAMA connects them to your catalogue and stock so you can identify what needs attention and follow your activity.
Your next channel
Prepare a new marketplace or a wider catalogue with a defined scope: products, data, stock and order handling.
From catalogue to order
Marketplace managers follow offers. Logistics teams prepare availability. Management examines contributions. CIAMA brings the relevant context together for each decision.
01 / Identify
Your questionWhich products are missing from my channels?
With CIAMA
Catalogue coverage connects your product references with their presence on marketplaces. Identify offers that can be created, inactive offers and information to qualify, so you can focus on the right products.
Find missing offersAn opportunity to create an offer is not a sales forecast. Eligibility depends on the product, channel and available data.
02 / Expand
Your questionCan I offer this product on this channel?
With CIAMA
On supported channels, create an offer on an existing product page and follow the request’s outcome. Blockers stay visible so you can correct data or configuration before continuing.
Explore offer creationOffer creation on existing product pages is available on supported channels, subject to configuration. Creating a new marketplace product page is a separate scope to confirm for each channel.
03 / Synchronise
Your questionWhat availability should my offers display?
With CIAMA
Examine target quantities, differences from collected offers and stock updates sent to supported marketplaces. Configured rules connect source stock to the quantities to publish.
Manage stock distributionSeller-fulfilled offers (FBM) and marketplace-held stock follow separate workflows. Publishing availability does not trigger a physical stock transfer.
04 / Follow
Your questionWhere can I follow sales and feed my business systems?
With CIAMA
Review collected orders, their lines, sales channel and fulfilment mode. The REST API lets your team, your integration partner or DAWAP connect this data to your ERP.
Centralise marketplace ordersThe API is available; ERP exchanges, data mappings and update frequency still need to be configured.
An example workflow
Connect a catalogue opportunity with the operations that follow. This illustrative workflow is not a customer result.
The reference appears among missing offers. You check its product page, stock and target channel.
If the product and channel are eligible, request an offer on the existing product page, then check the outcome.
Examine published availability, collected orders, then the contribution from sales and any missing costs.
Prices, Buy Box and profitability
Put price and Buy Box observations in context with the available selling costs. CIAMA helps explain what remains after covered purchase costs, commissions and logistics fees, before you decide on an adjustment.
Explore margins and profitabilityContribution net of covered costs is not accounting net profit. The simulator does not change prices automatically or guarantee sales or Buy Box wins.
Your sales and fulfilment models
Amazon, Fnac Darty, Cdiscount and marketplaces powered by Mirakl can have different scopes. We check the flows relevant to your project: offers, stock, orders and analysis. Logos do not imply universal compatibility or an official partnership.
Connect source stock, offer availability and collected orders. Your warehouse or provider keeps physical fulfilment; CIAMA brings a shared view of the covered operations.
Keep this activity distinct from seller-fulfilled sales. For Amazon FBA, dedicated features add replenishment planning to stock and inbound visibility.
Your systems, your organisation
Your ERP can remain the source of catalogue or stock data. CIAMA brings together the selected marketplace data and operations, making them usable by your teams and integrations.
A licensed DAWAP product with dedicated hosting managed by DAWAP or installation on your own servers. Modules, integrations and support are scoped in a quote. Your team, your integration partner or DAWAP can build the connection.
Connect your ERP and sales channelsYes. You can start with offers, stock, orders or profitability on your existing channels. You do not need to open another marketplace to use CIAMA. Your initial scope follows the operations you want to manage more effectively.
Scope is checked for each channel, country and seller account. Amazon, Fnac Darty, Cdiscount and Mirakl channels are among the documented integrations, with different capabilities. We clarify collected data, supported actions and required access before defining your deployment.
Yes. Creating offers on existing product pages is supported on compatible channels, subject to data and configuration. You can follow the request’s outcome. Creating a new product page is a separate workflow whose availability must be checked independently.
Yes. CIAMA distinguishes seller-fulfilled sales from marketplace-fulfilled activity. FBM stock distribution and FBA replenishment planning serve different purposes. Dedicated FBA features do not automatically apply to every fulfilment provider.
No. We define the source systems and necessary exchanges with you. Centralised orders are accessible through the REST API; their integration into your ERP needs configuration. Your team, your integration partner or DAWAP can build that connection.
CIAMA connects revenue with available costs, including covered purchases, commissions and logistics fees. Actual, estimated and unknown data remain distinct. You can examine contribution and its calculations; this scope does not replace your accounting or implicitly include every business expense.
Start with your operations
A missing offer, stock to publish, a margin to explain: let’s choose a useful example to show how CIAMA can support your team.
A demonstration tailored to your activity. No account to create.