Ecommerce
Collect orders and distribute stock to Shopify, WooCommerce and Wix. Other stores connect according to their APIs.
Connect my online stores
CIAMA
CIAMA
English
Multichannel commerce management software
Marketplaces, online stores, B2B customers: bring orders, stock and margins together around a shared catalogue. CIAMA gives your teams the context to make decisions without piecing together exports from every channel.
Dedicated hosting or your own servers · Scoped to your channels
Marketplaces, stores, ERP and logistics: these brands illustrate the environments involved in your multichannel projects. Connections depend on scope or require an integration assessment. No official partnership is claimed.
View connections and availabilityYour channels, a shared product reference
A SKU in your store, a marketplace offer, a reference on a B2B order: CIAMA connects them so you can follow the same product. Keep the detail of each channel while building a shared view of your business.
Collect orders and distribute stock to Shopify, WooCommerce and Wix. Other stores connect according to their APIs.
Connect my online storesBring together offers and orders from your seller accounts. Manage stock distribution for supported offers and channels.
Manage my marketplacesBring business customer orders, their imported commercial terms and their activity together with your other sales.
Track my B2B sales
The catalogue, SKUs and aliases connect product records to offers, orders and stock. Your existing ERP or PIM can remain the master source.
Choose the channels your business needs. You do not need all three channel types. Access, product mappings and exchange frequency are configured for your project.
A practical case, from sales to logistics
A product sells in your online store, remains listed on a marketplace and appears on a business customer order. CIAMA brings the information together so teams can coordinate decisions around that product.
01 / Find the orders
Ecommerce and B2B sales
Find collected orders with their original channel and products. Review sales by channel to distinguish demand from your store, marketplaces and business customers.
Centralise my ordersCentralised orders are available through the API for integration with your ERP.
02 / Check availability
Logistics and channel managers
Check known quantities by warehouse, then the stock distributed to your connected offers and stores. Investigate differences between physical availability and published quantities before adjusting distribution rules.
Manage my inventoryInternal, 3PL and marketplace fulfillment stock remain distinct. Distribution depends on the configured connections and rules.
03 / Plan ahead
Purchasing and supply
Bring together sales, stock and replenishment needs to prepare quantities for each warehouse: internal, third-party logistics or marketplace fulfillment. Amazon FBA features extend this general workflow.
Plan my replenishmentPrepared quantities inform your decision. They do not automatically place a purchase order or trigger a physical stock transfer.
An illustrative scenario with no customer data. Your teams remain in control of decisions and their execution.
Start with a product and your channels. We will show you how CIAMA connects these operations.
Revenue does not tell the whole story
A product can sell well across several channels with very different costs. Compare activity, then examine covered purchase costs, commissions and logistics fees to understand each sale’s contribution.
Compare marketplaces, online stores and B2B over consistent periods and scopes.
Examine commissions, FBM shipping or fulfillment fees, including FBA, according to available data.
Return to the product, its brand or category to examine its contribution and the calculation details.
Actual data, estimates and unknown costs remain distinct. Calculated margin is net of covered selling costs, not the company’s accounting net profit.
Start with the work that takes too much time
Juggling exports, searching for an order or checking the same stock in several tools? Start with that task and the connections it needs. CIAMA adapts to your channels and organisation.
Product publishing, prices and promotions have their own scope. They are not automatically included in an order or stock flow.
Your systems, connected to your commerce
CIAMA is licensed software, with a dedicated instance managed by DAWAP or installation on your own servers. Modules, integration and operations are scoped and quoted for your project.
Ecommerce, marketplace and B2B orders centralised in CIAMA are accessible through a REST API. The API is available; exchanges with your ERP need to be configured by your team, your integration partner or DAWAP.
Your ERP can remain the system of record. We define master sources and each tool’s responsibilities so data can flow without repeated entry. Technical documentation is available on request.
Connect my ERP and channels Explore API use casesBrands, distributors and retailers looking to connect marketplace, ecommerce and B2B operations. Start with the channels you already use: you do not need all three channel types. The scope starts with a practical need, such as centralising orders or bringing stock and margins together.
Yes. CIAMA supports order collection and stock distribution for Shopify, WooCommerce and Wix, as well as other stores according to their APIs. Access, product mappings, rules and frequency are configured for each connection. Product publishing, prices and promotions are scoped separately.
Distribution can be automated for supported connections at the frequency defined for each flow. CIAMA distinguishes warehouse stock from published quantities. Data freshness depends on sources and APIs; the solution does not guarantee instant universal synchronisation or the absence of overselling.
CIAMA brings sales and their available costs together to examine contribution by channel and product. Commissions, purchase costs, shipping and fulfillment fees depend on the covered scope. Actual, estimated and unknown data remain distinct: comparing margins requires checking included costs and periods. This is not accounting net profit.
We start by identifying what your tools already cover and which operations need connecting. Your ERP or PIM can remain the master source for its data. CIAMA’s REST API provides access to centralised orders; your team, integration partner or DAWAP can build the connection. CIAMA does not require you to replace your existing systems.
The demonstration starts with your channels, a product and a business workflow. We then define modules, data, connections and responsibilities for the project. CIAMA is licensed software quoted for your scope, with dedicated hosting managed by DAWAP or installation on your own servers. The scope can grow with your business.
Your channels. Your workflow. Your demonstration.
Tell us about your channels and the task that takes the most time. We will prepare a demonstration following a product, its orders, stock and contribution in CIAMA.
Plan my multichannel demoDiscuss your project · No account required