CIAMA
English
ERP, ecommerce and marketplaces
Your ERP, stores and marketplaces each have a job to do. CIAMA connects them around your catalog, inventory and orders: a multichannel cockpit to put data to work and automate supported flows, without replacing your entire business system.
On-premise product · Licensed software · Adapted to your systems
Your source and destination systems: API exchanges are scoped by software, version and business data. Connections depend on scope or require an integration assessment. No official partnership is claimed.
View connections and availabilityConnect the tools you rely on
When a quantity is edited in several tools, which one can you trust? Every integration starts with a simple question: where should this information be maintained?
Data ownership follows your operating model, not a fixed system diagram.
Match data, make it usable in the cockpit and run the configured exchanges.
Receiving data in CIAMA does not automatically send it to every other tool.
Catalog, inventory and orders
Bringing data into CIAMA and writing back to your tools are separate capabilities. Choose the first exchange that matters to your teams, then define its data, rules and timing.
Into CIAMA
Inbound API to integrate
Send products, brands, categories and tags from your source system. External identifiers retain the link to the original records, bringing the catalog into your teams’ cockpit.
Explore catalog management & PIMAdapting the source format and mapping business data are part of the integration project.
Into CIAMA
Inbound API to integrate
Feed the default warehouse with quantities and their calculation time. A shared basis for operations and for calculating marketplace inventory targets.
Understand inventory in CIAMAThis import addresses the default warehouse, not unrestricted writes to every warehouse.
From CIAMA
By configuration and channel
Stock Dispatcher uses the selected inventory sources to calculate a target, trigger enabled updates and track their outcome on supported channels.
Explore marketplace inventory syncWrite permissions, rules and channel capabilities are checked before activation.
From CIAMA
REST API available — integration to configure
Shopify, marketplace and B2B orders centralised in CIAMA are available through a token-authenticated REST API. Your development team or service provider can use the API documentation to integrate them with your ERP or another application independently, without requiring development by Dawap. If you prefer us to handle the connection, Dawap can build a custom middleware.
Explore marketplace ordersTo define for your project: the destination ERP, transferred fields, statuses and exchange frequency.
Know what actually completed
An accepted request may still be waiting to run. CIAMA distinguishes processing stages so your technical team can investigate a delay or failure instead of assuming that every system is up to date.
01 / Receipt
For supported API imports, a receipt identifies the accepted request. You can check its status without confusing acceptance with a completed update.
02 / Processing
Imports use source identity and data revisions. Missing dependencies and errors remain identifiable so the team can arrange recovery.
03 / Destination
For supported marketplace inventory writes, attempt history and a subsequent channel refresh help verify the outcome of the update.
Tracking varies by flow: receipts for inbound API requests, logs for instrumented jobs, and attempt history with channel feedback for Stock Dispatcher. This is not a promise of guaranteed success or universal real-time updates.
Start with one useful flow. Extend from there.
Copied product records, manually reconciled stock, orders entered twice: describe the operation. We then define what CIAMA can handle, what needs adapting and what still needs to be delivered.
Who maintains the data? Which system owns it? Which teams need it?
A responsible system for each piece of data.
Flow direction, identifiers, fields, timing, volume and exception handling: make the rules explicit.
A scope separating existing capabilities, adaptations and planned work.
Check representative cases, missing data and failures before enabling the relevant writes.
Acceptance criteria agreed with your team.
Add a useful channel or data flow, with business-specific changes prioritized through an agile roadmap.
A defined path forward, not a rebuild for every new requirement.
Your environment. Your operating model.
CIAMA brings together the business cockpit, integration capabilities and processing visibility. Deployed on-premise, it fits into your environment while your ERP and logistics tools keep their own responsibilities.
Configuration, custom development, hosting, maintenance and updates are scoped in the proposal. Licensing and support terms are quoted for your project.
Understand the licensing modelNo. CIAMA is a multichannel cockpit connecting commercial data and operations. Accounting, business administration and warehouse execution stay in the systems designed for those jobs. The responsibilities of each system are defined at the start.
CIAMA’s inbound API supports catalog, inventory and B2B data independently of any ERP brand. Integration requires a review of access, formats, versions and business mappings. Custom development may be needed; having an API does not make every ERP a plug-and-play connection.
Shopify, marketplace and B2B orders centralised in CIAMA are available through a token-authenticated REST API. Your development team or service provider can use the API documentation to integrate them with your ERP or another application independently, without requiring development by Dawap. If you prefer us to handle the connection, Dawap can build a custom middleware.Data mapping, statuses and exchange frequency are defined for the receiving application.
No. Triggers, frequency and tracking depend on the flow and the constraints of each API. Some exchanges are scheduled, others asynchronous or action-driven. Inventory distribution covers ecommerce stores according to their APIs: Shopify, Wix and other platforms, with rules defined for each connection.
Start with one priority exchange, an identified source and a limited scope. Define mapping rules, failure scenarios and acceptance criteria before activation. Further flows and custom requirements can then join the project roadmap.
From your process to the first data flow
Tell us which systems are involved, what data needs to move and which manual step you want to remove. We can then separate existing capabilities from the adaptations and development your project needs.
Scope my project with CIAMATell us about your project. No account required.