A structured foundation
Business rules, API integrations and asynchronous processing: an architecture designed to support product development and track exchanges with connected systems.
CIAMA
CIAMA
English
About us · A DAWAP product
CIAMA brings our experience in marketplaces, e-commerce, B2B and automation into one cockpit. Software already running in production, built for businesses whose commerce operations depend on real, existing systems.
Marketplaces, stores, ERP and logistics: these brands illustrate the environments involved in your multichannel projects. Connections depend on scope or require an integration assessment. No official partnership is claimed.
View connections and availabilityFrom custom projects to a shared product
Members of our team have spent ten years working in this ecosystem. Across many client engagements, we have connected software, automated data flows and developed solutions shaped around each organisation.
The same challenges keep coming back: structuring a catalog, making inventory reliable, following orders and understanding margins. Each business has its own rules, but much of the expertise needed to solve these problems is shared.
CIAMA grew out of that experience: bringing what we know how to build and operate into a coherent product that keeps learning from everyday use.
Custom middleware between ERPs, online stores, marketplaces and business applications.
Conversations with teams that turn operational constraints into clear rules and practical use cases.
A shared software foundation that brings this expertise to every CIAMA deployment.
Our expertise, in your cockpit
Product data, sales channels, purchasing, logistics and reporting address problems we encounter in client projects. CIAMA brings them together around shared data, connecting decisions to operations.
PIMStructure your product data.
B2BUnderstand commercial activity.
MarketplaceManage sales and offers.
E-commerceBring store data together.
ProcurementFollow purchasing operations.
LogisticsConnect inventory and operations.
ReportingUnderstand sales and margins. Each module page explains its current scope and the capabilities still in development.
Built for production
CIAMA is already running in production. Designing, deploying and operating business applications is also part of our daily work at DAWAP. We bring that engineering experience to the product and its integration with your systems.
Business rules, API integrations and asynchronous processing: an architecture designed to support product development and track exchanges with connected systems.
Access control, authentication protection and encryption of credentials used to connect to third-party services are part of the technical foundation.
Deployment, processing oversight and maintenance are planned as part of the project. The environment and operating responsibilities are agreed with your teams.
Designed around your environment
Distributors, wholesalers, retailers and businesses selling online: CIAMA is for teams that need their channels, data and applications to work together.
Your ERP, applications and ways of working are our starting point. We examine data flows, sources and integration needs to find the right place for CIAMA within that environment.
We agree data exchanges and responsibilities with your developers. Your team can work on integrations within the scope defined together.
No in-house development team, or need extra capacity? DAWAP can build the integrations and custom developments your project requires.
The people behind the product
People who develop software, scope projects and put the product to work in real operations. Our shared aim: understand what you need and build a solution that remains useful over time.
DAWAP · Co-director
Architecture & development
APIs, automation, marketplaces and DevOps. Jérémy connects business challenges to engineering decisions, from product architecture to reliable data flows.
DAWAP · Co-director
Product & client support
Developer, trainer and product owner. Arnault connects an understanding of the organisation with clear priorities and solutions that teams can use in practice.
CIAMA team · External consultant
Projects & systems integration
A product owner and technical project manager, Loïc brings experience in ERP and CRM systems and in coordinating business requirements with implementation.
CIAMA team · 1UP Distribution
Roadmap & field feedback
As the head of 1UP Distribution, Cyril brings the everyday user’s perspective. He contributes to priorities, features and their assessment against real distribution operations.
A roadmap informed by your work
Adapting CIAMA and developing the product are part of the project. We start with your operations to distinguish configuration, a specific integration and an improvement that could help several clients.
Understand the actual work, system constraints and expected outcome with the teams involved.
Use existing capabilities, adapt a data flow or scope a development with clear boundaries and priorities.
Fit product improvements into a coherent roadmap that benefits the wider client base.
A request starts a discussion and scoping process. Roadmap inclusion, scope and timing are agreed together; planned capabilities remain distinct from delivered features.
Let’s talk about your operations
Tell us about your business, your systems and the operations taking up your time. Together, we’ll explore where CIAMA could help.
Request a demo