CIAMA
English
The product story
CIAMA grew from a practical observation: connecting software is not enough if teams still have to piece the business together manually. Dawap is building a product that links data to commercial operations.
A company opens a store, adds marketplaces and expands into B2B. Each channel brings its own data, constraints and tools. Catalog, inventory and orders become shared responsibilities across several teams.
Jérémy Chomel and Arnault Frier lead this approach at Dawap, drawing on their work with API integrations, marketplaces and business applications. CIAMA brings that approach into a multichannel cockpit: understand what is happening, examine the detail and act on supported operations.
CIAMA is sold under licence. It can run in the client’s infrastructure or on a dedicated instance operated by Dawap. Modules, connections and adaptations are scoped for the project, rather than imposing the same organisation on every business.
The roadmap remains agile: priority use cases and business-specific requirements guide development. Planned capabilities are distinguished from delivered functionality, with the proposed scope clarified for each business.
Marketplace managers follow their channels. Marketing works with the catalog and stores. Logistics examines inventory and orders. Management reviews sales and margins. CIAMA gives these teams complementary views of the same activity; purchasing support and multi-carrier tracking are also part of the planned offering.
Explore the multichannel solution ↗CIAMA is a product of DAWAP SARL. Discover Dawap ↗
Your systems matter. So do the operations you want to improve.
Talk to the CIAMA team ↗