Centralize
Find marketplace, e-commerce and B2B orders in one cockpit.
CIAMA
CIAMA
English
Marketplaces, e-commerce, B2B: manage your offers, orders, inventory and profitability from one shared cockpit. Licensed software, hosted on a dedicated instance managed by Dawap or on your own servers.
MULTICHANNEL OPERATIONS
Sales expand. Operations multiply. Bring orders, catalog data and inventory from your connected channels into CIAMA to manage the business as a whole.
Find marketplace, e-commerce and B2B orders in one cockpit.
Spot incomplete product data, gaps in channel coverage and margin discrepancies.
Configure target inventory and pricing actions on supported channels.
THE TOOLS BEHIND YOUR SALES
From product data to replenishment, each capability supports a specific operation.
MARKETPLACESTrack offers, orders, inventory and the Buy Box on supported channels. Offer creation and publishing are in development.
CATALOG & PIMConnect catalog data with sales, purchasing and inventory. Find product data to complete and exchange information with your systems through APIs.
E-COMMERCEFind orders from your stores and compare sales. Match products to your catalog to track their performance.
B2B COMMERCETrack B2B orders and integrate customers, prices and offers according to your project’s scope.
PURCHASING & PROCUREMENTTrack integrated purchases, received quantities and expected arrivals. General supplier imports and recommendations are in development.
INVENTORY & LOGISTICSCompare sales with inventory by warehouse to prepare your decisions. Per-warehouse calculations are available; supplier lead times still need to be integrated.
REPORTING & PROFITABILITYAnalyze channel margins and investigate discrepancies. Distinguish calculated amounts, estimates and missing data.
FROM MARKETING TO LOGISTICS
Marketing works on the listing. Marketplace teams expand its reach. Purchasing prepares inventory. Leadership reviews margins. CIAMA brings together the information each team needs.
Products, offers, orders and inventory: shared references for your operations.
Find product information to improve and track store sales.
Identify channels to develop and manage offers.
Prepare replenishment for each warehouse.
Review inventory and coordinate operational needs.
Analyze sales and profitability by channel.
Planned: multi-carrier shipment tracking.
CONNECTORS & APIs
Shopify, marketplace and B2B orders centralised in CIAMA are available through a token-authenticated REST API. Your development team or service provider can use the API documentation to integrate them with your ERP or another application independently, without requiring development by Dawap. If you prefer us to handle the connection, Dawap can build a custom middleware.
CIAMAConnectors & APIs
Each connection is configured or developed for your needs. Featured brands do not indicate official partnerships.
Exchanges tailored to your Odoo version and ERP data.
Amazon Seller according to supported countries and operations. Amazon Vendor is planned.
Collect offers and orders, and distribute inventory to your stores according to their APIs. Pricing operations are scoped separately.
Custom connection to assess for your version of Sage.
Octopia/Cdiscount operations depend on your seller account and available access.
Orders and inventory through your store APIs; configuration for its version and modules.
ShippingBO shipment and tracking reference collection according to your access and available data.
Connection to develop according to your API access and required operations.
Connection to develop according to your API access and required operations.
Connection to develop according to your API access and required operations.
Connection to develop according to your API access and required operations.
Connection to develop according to your API access and required operations.
Connection to develop according to your API access and required operations.
Retrieve orders and distribute inventory; API access and rules configured for your store.
Orders and inventory through your store APIs; access and rules to configure.
Order retrieval and inventory distribution according to API access and the rules defined for your store.
Connection to assess through SuiteTalk REST, based on the data to exchange.
Connection to develop for your seller account, countries and API access.
Connection to develop for your seller account, countries and API access.
Connection to develop for your seller account, countries and API access.
Connection to develop for your seller account, countries and API access.
Connection to develop for your seller account, countries and API access.
Connection to develop for your seller account, countries and API access.
Connection to develop for your seller account, countries and API access.
Connection to develop for your seller account, countries and API access.
Connection to develop for your seller account, countries and API access.
Connection to develop for your seller account, countries and API access.
Connection to develop for your seller account, countries and API access.
Integration to assess for your SAP S/4HANA version and access permissions.
Order retrieval and inventory distribution through your store APIs; connection and rules to configure.
Order retrieval and inventory distribution through your store APIs; connection and rules to configure.
Order retrieval and inventory distribution through your store APIs; connection and rules to configure.
Inventory and order exchanges to assess with your logistics provider.
Inventory and order exchanges to assess with your logistics provider.
Integration to develop under your carrier contract. Tracking and labels require separate assessment.
Integration to develop under your carrier contract. Tracking and labels require separate assessment.
Integration to develop under your carrier contract. Tracking and labels require separate assessment.
Integration to develop under your carrier contract. Tracking and labels require separate assessment.
Pricing
A quote tailored to your modules, hosting and required integrations, with the licence, setup and support detailed separately.
Let’s talk about your projectYOUR HOSTING. LICENSED SOFTWARE.
Choose dedicated hosting managed by Dawap or installation on your own servers. Modules and data exchanges are tailored to your business.
Let’s talk about your projectA dedicated instance operated by Dawap or deployment in your own IT environment.
The modules and integrations your teams need.
Adaptations and improvements prioritised with your team.
PLANNED IMPROVEMENTS
Offer publishing and shipment tracking: these capabilities are in preparation.
List against an existing product page or create a new marketplace product page.
Amazon Vendor and multi-carrier tracking to extend operational coverage.
BEFORE YOUR DEMO
Businesses looking to manage multiple sales channels and the operations around them. Marketplace, marketing, purchasing, logistics and leadership teams can all benefit, depending on the deployed scope.
CIAMA combines analytics and operations: orders, offers, catalog quality, inventory configuration and pricing actions on supported channels.
Yes. Configuration, integrations and custom development are scoped around your needs, with an agile approach to setting priorities.
Planned capabilities are identified on this page. A demo helps clarify what can be used in your context, which connectors are supported and what still needs development.
YOUR MULTICHANNEL PROJECT
Which channels do you manage? Which operations slow you down? Let’s start with your business to prepare a useful demo.
Discuss my project