Multistore ecommerce management

All your online stores.
Your operations, together.

Centralise orders, distribute stock and compare margins by store. CIAMA connects ecommerce to your catalogue and logistics, alongside your ERP or starting directly from your stores.

Shopify, WooCommerce and Wix: order retrieval and inventory distribution. API access and transmission rules are configured per store. Connections depend on scope or require an integration assessment. No official partnership is claimed.

View connections and availability

A shared view. Each store keeps its identity.

Sales are spread across several sites or brands. Bring them together around the same products to coordinate sales and logistics while keeping the origin of every order.

  1. Centralise orders

    Find collected orders, their lines and statuses without searching every store back office. The original store remains identifiable.

  2. Distribute stock

    Send availability to connected stores according to the stock sources and rules defined for each one.

  3. Compare margins

    Move from overall activity to individual stores and products to understand sales and their contribution based on available costs.

Inventory and availability

Connect stock to your online stores.

CIAMA supports stock distribution to Shopify, WooCommerce and Wix. Other stores connect according to their APIs. Define the source stock, availability rules and frequency for each connection.

Choose stock sources

Connect data from your ERP, internal warehouses or third-party logistics providers according to the integrated flows. Keep their quantities distinct.

Define rules for each store

Specify which products and availability to send to each site. Product mappings connect stock updates to the correct reference.

Distribute at the agreed frequency

Configured connections send availability to your stores. Your platforms keep their product pages, cart and checkout.

An example workflow

Two stores sell the same product.

Your product is listed on a Shopify store and a WooCommerce store. Here is how CIAMA connects their operations, using the sources and rules defined for your project.

  1. Match

    Identifiers from both stores are mapped to the same catalogue product.

  2. Distribute

    Availability from the selected sources is sent according to each store’s rules.

  3. Find

    Collected orders join CIAMA with their product and original store.

  4. Decide

    Review sales, known stock and available costs before planning replenishment or revisiting the assortment.

Illustrative example. Availability and update frequency depend on the sources and rules configured for each store.

Show us your stores. Start with a product.

We will prepare a demonstration of orders, stock and margins around that workflow.

See this workflow in a demo

Your products, connected to your operations

Different identifiers. The same product to follow.

SKUs and aliases connect store offers and orders to the shared catalogue. Your teams can find a product’s sales, stock and available margins, even when it sells on several sites.

  • Connect sales to the right product and identify records that need mapping.
  • Compare assortments by brand, category or tag.
  • Include marketplace and B2B sales if you use those channels.

Orders your whole business can use.

Review the lines, statuses and customer information provided by each connection. Store context stays with the order so you can follow activity and feed your business systems.

Connect orders to your ERP.

The REST API gives access to orders centralised in CIAMA. The API is available; exchanges with your ERP need to be configured by your team, your integration partner or DAWAP. Technical documentation is available on request.

Explore API use cases ↗

Alongside your ERP or from your stores: choose your starting point.

You have an ERP or PIM

Keep your system of record

Your existing tool feeds the CIAMA catalogue. Products are matched to store offers and orders so you can follow operations using consistent references.

Data, mappings and responsibilities are defined with your team or integration partner.

Your stores are the source

Start with the data you collect

Collected offers can initialise catalogue references according to configuration. You then match products across stores to compare their activity.

Content, images and categories to bring across must be scoped; collecting data does not guarantee a complete product record.

The master source is chosen for each flow. Matching records does not automatically publish every product page to all your stores.

Beyond revenue

Which store sells? Which store contributes?

A product can sell on several sites with different fees. Bring untaxed sales together with purchase costs, shipping and other integrated costs to understand each store’s contribution and the products behind it.

Compare activity

Review revenue, orders and quantities by store over a consistent period.

Understand differences

Return to the product, its brand or category to identify the sales and costs behind its contribution.

Prepare your decisions

Base assortment choices and pricing analysis on covered costs, distinguishing actual data, estimates and unknowns.

Untaxed sales − purchases − covered selling costs

Shipping, payment fees and other costs depend on integrated data. An unknown cost is not zero. Calculated contribution is not the company’s accounting net profit.

Your platforms. The flows your business needs.

One store or several, on the same platform or different technologies: the project starts with your operations and the exchanges to configure.

Shopify, WooCommerce & Wix
Order collection and stock distribution supported

Collect orders and distribute stock while keeping each store’s identity. Access, product mappings, rules and frequency are configured for your project.

PrestaShop, Magento and custom stores
Connections based on available APIs

We assess order and stock flows according to the version, extensions and available access. Scope is confirmed for each connection.

When your business expands

Add a channel. Keep a consistent view.

Your stores remain the starting point. If you open a marketplace channel, reuse the catalogue to prepare the assortment, connect stock and track the new channel’s contribution.

  1. Choose the assortment

    Identify the products to offer and their availability.

  2. Check the catalogue

    Complete identifiers and data required by the chosen marketplace.

  3. Prepare offers

    On supported channels, create offers linked to existing product pages and track the result.

  4. Review results

    Bring sales and available costs together with your other channels.

Creating offers on existing product pages depends on the channel, product and configuration. Creating new marketplace product pages is a separate scope to confirm.

Explore the marketplace workflow ↗

Your deployment scope

Your stores keep their role. CIAMA connects operations.

Your ecommerce platform keeps the storefront, cart and checkout. Your ERP or PIM can remain the master source for its data. CIAMA brings catalogue, orders, stock and analysis together within the scope agreed with your teams.

CIAMA is modular licensed software, with dedicated hosting managed by DAWAP or installation on your own servers. Licence, integration and operations are scoped and quoted for your project.

Your questions, answered

Which ecommerce stores can connect to CIAMA?

CIAMA supports order collection and stock distribution for Shopify, WooCommerce and Wix. For PrestaShop, Magento and custom sites, flows are assessed according to available APIs. Access, product mappings and frequency are configured for each store.

Can I manage several stores on the same platform?

Yes. Each store has its own connection and channel identity. Bring sales together in a shared view while keeping the original store for every order and offer.

Is stock synchronised in real time?

Distribution can be automated at the frequency defined for each connection. Stock freshness depends on sources, APIs and configuration. Physical quantities and published availability remain distinct; CIAMA does not guarantee instant synchronisation across every channel or the absence of overselling.

Do I need an ERP to use CIAMA?

No. A connected store can be the starting point: collected data can initialise catalogue references according to configuration. If you already have an ERP or PIM, it can remain the master source. Identifiers, data scope and each tool’s responsibilities are defined during integration.

Can we retrieve orders in our ERP?

Yes. Centralised orders are available through CIAMA’s REST API. Your team, integration partner or DAWAP needs to configure the ERP connection. Technical documentation is available on request; this is not a universal outbound connection already installed for every ERP.

How can I compare store profitability?

Compare sales over the same period, then examine purchases and integrated fees by store and product. Results depend on covered costs, including shipping and payment fees. Actual data, estimates and unknowns remain distinct. This contribution is not accounting net profit.

Does CIAMA also update prices, promotions and product pages?

These operations have a separate scope from order collection and stock distribution. Required features, rules and capabilities are checked for each platform. Publishing ecommerce product pages from the CIAMA catalogue remains in development; it is not implicitly included in the connection.

Do I need to sell on marketplaces to use the ecommerce module?

No. Start with your online stores alone. If you later add marketplaces or B2B sales, the shared catalogue helps connect products and their operations. New channels and the features to enable are scoped separately.

Which task would you simplify across your stores?

An order to find, stock to publish or a margin to understand: start with your platforms and a product so we can prepare a demonstration for your team.

See CIAMA for my stores ↗

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