Marketplace management software

More marketplaces.
Less fragmentation.

A catalog to expand. Orders to track. Inventory and prices to manage. CIAMA brings your marketplace operations together so your teams know where to act.

Request a marketplace demo Explore the cockpit ↓

On-premise · Licensed software · Customizable

See beyond individual seller portals

Different channels. A consistent way to manage them.

Every marketplace has its own rules, statuses and data. Your team needs to connect them: see which products are listed, find orders and understand what sales contribute. The CIAMA marketplace cockpit brings these perspectives into your own environment.

The cockpit connects the different views of your marketplace activity.
Your seller accounts
Catalogue and offers
Identify references and catalogue coverage gaps.
Orders and stock
Find sales, target quantities and operations to investigate.
Prices and profitability
Read pricing observations alongside available costs.

Functional coverage is agreed per connection. Centralising data does not enable every outbound operation.

01 / Catalog & listings

Find the products missing from your channels.

Compare your catalog with listings on connected marketplaces. Identify missing products and prepare your next listings with a clear view of coverage by channel.

  • Product presence across connected marketplaces
  • Filters to focus on the products you need to review
  • Coverage matrix exports to prepare your next actions

A listing being present does not mean it is active or has available inventory.

02 / Orders

Find the order. Keep the context.

Connect collected orders to their channels and products. Marketplace managers follow sales while operations teams share a consistent view of the activity they need to handle.

  • Orders centralized from connected accounts
  • Order and line-item visibility
  • Activity analysis in the marketplace cockpit

Data freshness and detail depend on collection schedules and the permissions of each connection.

03 / Inventory

Sending stock is only part of the job.

Set target inventory for supported offers and follow dispatch attempts. Stock Dispatcher separates configuration, submission and result checking, giving your team an operational history instead of an assumption that an update went through.

  • Target inventory configuration per offer
  • Manual dispatch and automatic mode when enabled
  • Attempt history and inventory discrepancy tracking

Outbound operations depend on the connector, fulfillment mode and activation. No system can guarantee the absence of overselling.

Explore marketplace inventory synchronization ↗

04 / Pricing & Buy Box

Make pricing decisions with context.

Review Buy Box observations and collected pricing information. Where supported, configure and track price-change requests while keeping profitability in view.

  • Buy Box observation history
  • Configuration of supported pricing actions
  • Request tracking within the agreed scope

Support must be verified per marketplace. CIAMA does not guarantee Buy Box wins or universal autonomous repricing.

05 / Profitability

Revenue alone will not tell you where to focus.

Compare channel performance and examine signs of margin leakage. CIAMA distinguishes actual, estimated and missing data so you can make informed decisions without overlooking gaps in the calculation.

  1. Sales

    Review activity by channel and product.

  2. Costs

    Identify collected fees and information still needed.

  3. Margin

    Find discrepancies and products that need attention.

Explore reporting and profitability ↗
  • Amazon
  • Cdiscount
  • ManoMano
  • Decathlon
  • Fnac Darty
  • eBay
  • Rakuten

Amazon and Cdiscount: connections identified in the product. ManoMano, Decathlon, Fnac Darty, eBay and Rakuten: integration projects to assess. Logos imply neither universal coverage nor official partnerships.

Explore integration scope ↗

Software that fits your organization

Your channels. Your rules. Your environment.

CIAMA is licensed software deployed on-premise. Your scope covers the accounts, operations and connections your business needs. Business-specific adaptations and the roadmap are defined with your teams.

Plan your marketplace expansion ↗

Before connecting your marketplaces

Can I use CIAMA to build my own marketplace?

No. CIAMA is management software for businesses selling on marketplaces. It is not a platform for creating a marketplace or recruiting third-party sellers.

Does every marketplace support the same CIAMA features?

No. Order collection, listing visibility, inventory updates and pricing actions depend on the connector and available permissions. The supported operations are agreed before deployment.

Can I publish new offers from CIAMA?

Offer creation and publication are included in the target offering and are being finalized. The intended scope covers offers on existing product pages and new product pages, with capabilities to be specified per channel.

Does CIAMA replace my ERP or logistics software?

Not necessarily. The cockpit connects commercial operations with data from your existing systems. Data flows, system responsibilities and customizations are defined with your teams.

Start with your marketplaces.

Your seller accounts, your catalog, your inventory constraints. Let’s build a demo around the way your business operates.

Request a marketplace demo ↗

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